This privacy policy governs your use of the software applications (“Applications”) for web/mobile devices that was hosted by the Department of Electrical Inspectorate, Government of Kerala in State Data Centre/Google Play/Apple App store. The Applications mainly provide e-Governance Services delivery and intends to provide better citizen services by the government. The contents published on these Applications were provided by the Department of Electrical Inspectorate, Government of Kerala. The information provided through these applications may not have any legal sanctity and are for general reference only, unless otherwise specified. However, every effort has been made to provide accurate and reliable information through these applications. Users are advised to verify the correctness of the facts published here from the concerned authorities. Department of Electrical Inspectorate, Government of Kerala will not be responsible for the accuracy and correctness of the contents available in these applications.
User Provided Information
The Applications may obtain the information you provide when you download and register the Application. Registration is mandatory for availing services through the application. When you register and use the Application, you generally provide (a) your name, email address, mobile number, password and other registration information; (b) Uploading images or documents, and; (c) information you enter into our system when using the Application, such as contact information and other details.The information you provided may be used to contact you from time to time to provide you with important information and required notices.
Automatically Collected Information
In addition, the Application may collect certain information automatically, including, but not limited to, the type of web/mobile device you use, your devices unique device ID, the IP address of your device, your operating system, the type of Internet browsers you use, and information about the way you use the Application. When you visit the application, it may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map. The location information may be sent to authorities for taking necessary actions and making policy decisions. If you do not want the app to use your location for the purposes set forth above, you should turn off the location services for the application located in your account settings or in your OS/mobile phone settings and/or within the application. However, if the service provided by the Application requires the location services using GPS technology, such services offered by the application will not be available for you.
We may disclose User provided and Automatically Collected Information:
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Data Retention Policy, Managing Your Information
We will retain User provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information also for a reasonable period of time depending on the nature of application and thereafter may store it in aggregate. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.
Misuse by Non Targeted Users
All applications are meant for use by the targeted audience only. Misuse by non-targeted users should be prevented by owner of the device.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.
Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at cei[dot]kerala[at]kerala[dot]gov[dot]in